The next thing that we recommend doing is running the Power troubleshooter via Windows Settings. For example, if the report shows that your battery has reached its end of life, you may need to replace it. In case there are any issues in the report, you may take the appropriate steps to resolve them. Visit the Battery life estimates section for information about how long your battery will last based on various usage scenarios, such as watching videos, browsing the web, or using an application. Your battery’s wear level is expressed as a percentage and can be used to determine how much its capacity has declined over time. In the report, you can see the design capacity, full charge capacity, and wear level of your battery. Head over to that location in the File Explorer and open the file using your browser. Once the command is completed, Command Prompt with tell you where the report is stored in HTML format.In the following window, type the command mentioned below and click Enter to execute it: powercfg /batteryreport Get a battery report.Click Yes in the User Account Control prompt. Type cmd in Run and click on Ctrl + Shift + Enter to open Command Prompt as an administrator.Press the Windows + R keys together to open a Run dialog. To run a battery report in Windows, follow these steps: We will be using the Command Prompt to obtain this report. The battery report contains detailed information about your battery’s capacity, wear level, and charging history, which can assist you in troubleshooting any issues. We recommend starting out by running a battery report to check for any errors or issues. It can also help if the battery sensor is not functioning correctly. If a software or firmware glitch is causing the battery percentage display to malfunction, restarting the laptop can fix the problem. However, before starting, we recommend restarting the system. Below, we have listed different solutions you can try for this. It can also be caused due to incorrectly configured power settings and software conflict with a third-party program or service.įortunately, fixing the problem is quite simple and we will be using the built-in troubleshooting tools in Windows to resolve it. This typically happens when there is an issue with the relevant driver or the battery sensor itself is malfunctioning. It not just makes it difficult to gauge how much time you have left before needing to charge your device but can also lead to inconsistent performance leading to sudden shutdowns. The taskbar icon shows the correct level.Įdit I noticed that unplugging the power cable makes the lockscreen updating it self but it still isn't correct: the battery appears fully charged while it's not.Īlso, plugging the power cable again won't show the "plugged in" plug on the battery icon anymore.When the battery percentage of your device is stuck at 100%, it means that the system has failed to accurately track the battery level. The lockscreen shows an incorrect level: it should be fully charged.
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